Delivery & Returns
🚚 Delivery Information
🎉 FREE SHIPPING on orders over €100
Processing time:
1–3 business days
Estimated delivery times:
🇩🇰 Denmark & EU:
10–25 business days
🇬🇧 United Kingdom:
15–30 business days
🇺🇸 United States:
15–30 business days
All delivery times are estimates, not guarantees.
Orders are shipped from international fulfillment centers. Delivery may take longer due to customs, holidays, or high demand periods.
You will receive tracking details once your order has been dispatched.
⚠️ Import duties, VAT, and customs fees may apply depending on your country and are the responsibility of the customer.
For full details, see our Shipping Policy.
🔄 Returns & Refunds
30-Day Return Window
You may request a return within 30 days after delivery.
Return shipping costs are paid by the customer, unless the item is faulty or incorrect.
Return Conditions
To be eligible for a return:
- items must be unused and unwashed
- all tags and packaging must be included
- returns must be approved before shipping
📸 Photos are required before return approval.
Non-Returnable Items
For hygiene reasons, the following items cannot be returned unless faulty:
- opened bedding
- opened face masks
- used or washed items
- items marked Final Sale
Refunds
Once your return is received and inspected:
- refunds are issued to the original payment method
- original shipping costs are non-refundable
- return shipping costs are paid by the customer
- partial refunds may apply if items are not in original condition
Faulty or Incorrect Items
If you receive a faulty or incorrect item:
Contact us within 48 hours of delivery with photos.
We will provide a refund where applicable.
For full details, please see our Return Policy and Refund Policy.