Asked Questions

We process all orders within 1–3 business days. Estimated delivery times:

• 🇩🇰 Denmark & EU: 10–25 business days
• 🇬🇧 United Kingdom: 15–30 business days
• 🇺🇸 United States: 15–30 business days

Delivery times are estimates only and may vary due to customs processing, holidays, or high-demand periods.

All ANVIGELA products are shipped directly from our suppliers in China.

This allows us to offer a wide range of products at competitive prices. Please keep this in mind when placing time-sensitive orders.

Once your order is dispatched, you will receive a tracking number via email. You can track your package using

No tracking within 5 business days? Contact us: anvigela@outlook.com

Possibly. Since our products ship internationally, customs duties, VAT, or import taxes may apply. These charges:

• Are set by local authorities
• Are the customer’s responsibility
• Are not included in the product price or shipping cost

We recommend checking your local import regulations before ordering.

We accept returns within 30 days of delivery. Items must be unused, unwashed, and in original condition with original packaging.

Returns must be approved before shipping. Return shipping costs are the customer’s responsibility, unless the item is faulty or incorrect.

Refunds are issued to the original payment method after items are received, inspected, and approved.

• Tracking information alone does not qualify for a refund
• Shipping fees are non-refundable
• Processing takes 5–10 business days after inspection

Contact us within 48 hours of delivery at anvigela@outlook.com with:

• Your order number
• Photos or video showing the issue
• Photos of packaging if available

We will provide a suitable solution, including refund or replacement where applicable.

Each product page includes a Size Guide with detailed measurements. We strongly recommend measuring yourself and comparing with the size chart, as sizing may differ from EU/UK/US standards.

Still unsure? Contact us: anvigela@outlook.com